Senior Customer Services Representative

Berkeley Vale NSW, Australia

  • Iconic Australian Company
  • Berkeley Vale, Central Coast location
  • Company that really makes a difference

The Company

Sanitarium is a progressive and dynamic business that is Australian owned and produces Australia's favourite breakfast cereal Weet-Bix and Australia's leading liquid breakfast - Up & Go.

We currently have an exciting vacancy for a Senior Customer Services Representative to join our team.  

This role is responsible for the Customer Service team's day-to-day workload as well as being the first escalation point. 

Responsibilities include but are not limited to:

  • Overseeing and processing customer orders to ensure accuracy and alignment with agreed delivery schedules
  • Minimising short supplies
  • Minimising logistics costs
  • Managing customer enquiries providing appropriate solutions and alternatives
  • Ensuring accuracy of invoicing
  • Maintaining customer records
  • Liaising with internal and external parties regarding product delivery
  • Providing back up to Customer Services Manager

The successful candidate will have: 

  • Extensive customer service experience
  • Excellent problem solving skills
  • Leadership experience
  • Strong numeracy skills
  • Strong MS Office skills
  • Excellent time management
  • SAP experience is highly regarded
  • Export experience is highly regarded

We are an organisation driven by our mission and values. If you share our passion for what we do, our products and can respect our Christian based principles then this is a great opportunity for you.

Please submit your application by clicking on the Apply Now link.

Type: Permanent

Category: Administration

Reference ID: SA0SANKB000090

Date Posted: 17/08/2019

Recommended jobs